Help & Contact

FAQ

How long does it take for my order to get to me?

Depending on the order situation and delivery conditions, the delivery time varies between 1 and 2 weeks.

What shipping methods are there?

Your order will be delivered via GLS. Alternatively, customers from the Stuttgart region can also pick up their order personally.

How does pick-up ordering work?

You will receive an email from us as soon as your order is ready for collection. We will then arrange a pick-up date by email.

I want to cancel or return my product. What should I do?

You have the option of returning your order within two weeks of its arrival. To do this, send us an email to info@ulighted.com.

How can I pay?

You can pay us with the payment options listed in the footer.

For further questions contact us here